Return & Cancellation Policy

RETURN POLICY

• Any queries/concerns related to deliveries should be addressed to the support team (support@winered.in) within 24 hrs. of the product received by the customer.

• Products can be returned within 15 days from the date of delivery in case of wrong products & wrong sizes.

• Payment refunds will be applicable only in case of incorrect products are delivered.

• It is mandatory to send the photos of invoice & product to further the process in case a customer receives damaged products.

REFUND POLICY

• Payment refunds will be applicable only in case of incorrect products are delivered.

• It is mandatory to send the photos of invoice & product to further the process in case a customer receives damaged products.

EXCHANGES:

• size exchanges are allowed. Items can be exchanged for a similar size or a different size if wrong product is delivered.

RETURN INTIMATION:

• You can Email Us at support@winered.in within 15 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.

• All products sold on WineRed are 100% genuine. We understand how much you value your every purchase. We are committed to making your shopping experience a delightful one.

CANCELLATION:

In the event you wish to cancel your order, please contact us. If the order has already shipped, we would be unable to stop the package

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